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What happens if a payment fails?

0 views Updated 1 hour, 6 minutes ago

If a payment fails, WorkMA retries the charge up to 3 times over 7 days. You'll receive email notifications for each failed attempt.

If all retries fail, your workspace is suspended until a valid payment method is provided. Your data is preserved and can be reactivated by updating your payment method in Settings → Billing.

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