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Understanding Roles & Permissions

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Role-Based Access Control

WorkMA uses a granular permission system. Each user has a role that determines what they can see and do.

RoleCan DoCannot Do
AdministratorFull access to everything, manage billing, invite/remove members
Team LeadCreate/edit all tasks, approve tasks, manage teams, view reportsManage billing
Project ManagerEdit all tasks, approve tasks, view reports, manage categoriesCreate teams, manage billing
DeveloperCreate/edit own tasks, use Nexus IDE, change task statusView reports, approve tasks
DesignerCreate/edit own tasks, upload attachments, change task statusView reports, approve tasks
QA EngineerCreate/edit own tasks, approve tasks, view reportsManage teams

Tenant Admin

Any role can also be flagged as a Tenant Admin by a platform administrator. Tenant admins have full control over their workspace including billing and member management.

Customizing Permissions

Platform administrators can fine-tune permissions per role in the Admin → Role Permissions section. This allows you to create custom permission sets (e.g., a developer who can also view billing).

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